General Virtual Assistant
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About This Role
A General VA at VAConnect provides broad administrative support to small business owners, entrepreneurs, and growing teams who need a reliable, capable right hand. This is the ideal role if you’re stepping into the VA world for the first time or if you prefer variety over specialisation.
You’ll handle a mix of tasks across admin, communication, scheduling, research, and data adapting to your client’s needs and growing with them over time. Many of our General VAs go on to specialise in a specific silo after 6-12 months.
Position Details
| Role Type | General Virtual Assistant |
| Work Type | Remote (Work from Home) |
| Hours | Part-time or Full-time |
| Currency | ZAR |
| Location | South Africa (Remote) |
| Client Regions | US, UK, AU, EU |
Key Responsibilities
- Email management: inbox organisation, drafting replies, follow-ups
- Calendar management and appointment scheduling
- Data entry, spreadsheet management, and database updates
- Research tasks: suppliers, contacts, information gathering
- Basic document creation: Word, Google Docs, presentations
- Customer support and client communication via email
- Social media posting from pre-approved content
- Online ordering, bookings, and basic procurement tasks
- File management and digital organisation
- Ad hoc tasks as needed by the client
What We Look For
- Matric certificate minimum; tertiary qualification advantageous
- Minimum 1 year admin, customer service, or office experience
- Strong written and verbal English communication skills
- Proficiency in Google Workspace (Gmail, Calendar, Docs, Sheets)
- Fast learner who can adapt to new tools quickly
- Professional, reliable, and self-motivated
- Ability to work independently with clear instructions
- Reliable fibre internet connection and suitable home office setup
Nice To Have
- +Previous virtual assistant or remote work experience
- +Customer service or call centre background
- +Familiarity with any CRM, project management, or communication tool
- +Basic social media knowledge
- +Interest in developing skills toward a specialist VA silo
Apply to Join the VAConnect General Virtual Assistant Talent Pool
Fill in your details below and our matching team will be in touch within 2 business days.
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